ivrwiki

Summary

Page Name Length

Mean: 39.3505154639175
Range: 3 - 160
Standard Deviation: 22.2983255589075

Number of Tokens in Page Name

Mean: 6.72680412371133
Range: 1 - 26
Standard Deviation: 4.27632181451244

Number of Pages w/ Non-Alphanumeric Characters in Name

253 (out of 388 total pages)

Pages

Page Name Name Length # Tokens # Non-Alphanumeric Characters
My touch-tone only Voice Site links to another Voice Site that is voice-enabled but when I navigate to the voice-enabled Voice Site, it remains touch-tone only. 160 26 6
Is there a way that I can set my Voice Site site to answer calls after a few rings instead of after the first ring? 115 25 1
Why are the call duration values always returned as an array of numbers and not floats separated by commas and why are they different? 134 24 1
The order in which I have the question titles and captured data is not the order in which the e-mail report is sent. 116 23 2
Can my transaction page return a large AngelXML document? Can my AngelXML document contain a large number of keywords (hundreds or thousands)? 142 22 4
I would like to transfer a caller somewhere else if the line is busy or if there is no answer. 94 20 1
is it possible for the agent who answered the phone to transfer them to a different voicemail from the handset? 112 20 1
How do I get the Page Names to appear in Excel reports (as opposed to the Page Numbers)? 88 18 3
I would like to customize the caller ID that I receive when someone calls me through Angel.com. 95 17 2
What is the difference between Enable FTP Update and Enable FTP Delivery in the Data File Properties? 101 17 1
Why am I getting an http error when using a Transaction Page with my .NET aspx script? 86 17 2
How can I determine what the last visited voice page was after the user hangs up? 81 16 1
I want to take the caller to different pages based on the time of the call. 75 16 1
How does an agent transfer a call to another agent or to an external phone number? 82 16 1
After asking a question, the system confirms the response. How do I turn that off? 82 15 3
If I accidently delete a voice message, is there any way I can retrieve it? 75 15 2
If I subscribe to Angel.com after using a Free Trial account, will my usage reset? 82 15 3
How do I reset response values from specific Voice Pages after a transaction is submitted? 90 15 1
How do I give my callers touch-tone options when they call my Virtual Receptoinist? 83 14 2
How to get the best results when recording and uploading sound files to Angel.com. 82 14 2
Can Angel submit a wav file in an HTTP request instead of the URL? 66 14 1
I changed my Virtual Receptionist using Site Builder, how do I undo my changes? 79 14 2
Can I have more than one phone number pointed to a single Voice Site? 69 14 1
When a call is transferred to my Angel number, do the minutes still count? 74 14 2
How do I clear certain variables submitted in a Transaction Page while keeping others? 86 14 1
How do I assign a PIN to a mailbox? Can I customize the PIN? 60 14 2
How can I know if the caller is coming through the Angel system? 64 13 1
How do I get the text-to-speech to sound like I want it to? 59 13 3
How do I get the system to alert me to new voice messages? 58 13 1
After leaving a voicemail, I do not want the recording to be confirmed. 71 13 2
Can you tell me a little bit about how I can use Angel.com? 59 13 2
Why is there a delay before queued callers are connected to available agents? 77 13 1
How can I use my existing local number in conjunction with Angel? 65 12 1
Can I have both toll-free and local numbers in the same account? 64 12 2
How do I set up my voice site to use Touch-tones (DTMF)? 56 12 4
I do not get caller ID when caller are transferred through Angel. 65 12 1
How to send a voicemail as an attachment through a Transaction Page. 68 12 1
Can the Call Queue Report be schedule for email and/or ftp delivery? 68 12 2
Can I take my number with me if I cancel the service? 53 12 1
How do I have the system alert me to new voice messages? 56 12 1
The VUI View: Taking VUI to the Next Level with Non-Speech Audio 64 12 2
What is the longest audio file I can record over the phone? 60 12 1
How does an agent check in and out of a Call Queue? 51 12 1
Can I assign single or multi-digit extensions in our Angel.com voice site? 74 12 3
Voice messages left by callers are getting cut off after 3 seconds. 67 12 1
Developing Voice Projects: Part Four - Refining and Testing Your Voice Application 82 12 2
What is a Home Page? How do I change the Home Page? 51 12 2
Using the Dialed Number to determine the sound file to play. 60 11 1
5 Useful things you can accomplish with Voice Site Variables 61 11 0
How do I turn my site into a touch-tone only site? 50 11 2
I'd like to have my number listed in the yellow pages. 54 11 2
The VUI View: Why VUI design is harder than GUI design 54 11 1
How do I get professional voice recordings for my voice site? 61 11 1
I would like to transfer my existing toll-free number to Angel.com. 67 11 3
How do I listen to my voice messages on the phone? 50 11 1
How many rows can I have in a single Data File? 47 11 1
What's the largest audio file I can upload to the system? 58 11 2
Can I display an agent's skill in the Call Queue Monitor? 57 11 2
Using Data Pages for data sets with more than 50,000 rows. 58 11 2
My voicemail notifications are being sent to the wrong email address. 70 11 1
Can I use Angel.com with my existing toll-free phone number? 60 10 3
Can I create customized reports for my Virtual Call Center? 59 10 1
Can a call be transferred from one agent to another? 52 10 1
Should I use a Transaction Page or a Data Page? 47 10 1
How do I make a copy of a Voice Site? 37 10 1
My Voice Site doesnt take the caller where I expected 53 10 0
My sound files have "static" or sound poorly when uploaded 58 10 2
How can I record my voice site using the phone? 47 10 1
Can I use Angel.com with my existing local phone number? 56 10 2
How do I convert a VoiceXML (VXML) application to AngelXML? 59 10 3
My phone recordings have a long silence at the end. 51 10 1
How to create a Name and Address Capture Voice Site 51 10 0
How can I receive a voice message as an attachment? 51 10 1
Can I listen to samples of the professional voices available? 61 10 1
Can agents be in more than one Call Queue Page? 47 10 1
How do I enable Call Recording for my Voice Site? 49 10 1
Why was my agent checked out of my Call Queue? 46 10 1
During a call, for what minutes do I get billed? 48 10 2
What is the difference between Site Commands and Page Commands? 63 10 1
How to Use Skype for Customer Support or Customer Care 54 10 0
Developer's Corner: Quick vs. Powerful - How To Generate AngelXML 65 10 4
The VUI View: The art and science of being helpful 50 10 1
The VUI View: Spice up your VUI with dialog markers 51 10 1
Can I turn off commands like "Record" or "Check Messages"? 59 10 5
I have many sound files to upload to Angel.com 47 9 1
How does a supervisor check agents in and out? 46 9 1
888-MyAngel Best Practices: Call Queue Page with skills-based routing. 70 9 4
The VUI View: The Elements of Phone Survey Design 49 9 1
What are the Angel.com service plans and pricing options? 57 9 2
While leaving voicemails the system cuts off too soon. 55 9 1
My account was suspended, how do I activate it? 47 9 2
My voicemail messages are too soft or too loud 46 9 0
The VUI View: To Barge-In Or Not To Barge-In 44 9 3
My credit card was denied, what can I do? 42 9 2
Can speech rec be disabled for the Screen Call? 47 9 1
Who do I call for support or billing questions? 47 9 1
What is the best wording for an opening prompt? 47 9 1
Answer for busy signals due to max capacity reached 51 9 0
Using a variable to dynamically play a sound file. 50 9 1
Developer's Corner: Extend Your Web Application to the Telephone 64 9 2
The system ignores me when I say "check messages". 50 9 3
My free trial has expired, how do I subscribe? 46 9 2
The VUI View: Site Builder Tips for Better VUI 46 9 1
Appendix I: Angel.com Outbound with Java and Apache Axis 56 9 2
What is the format of angel.com voicemail sound files? 54 9 2
Request for More Information to get Call Logs 45 8 0
Where did my free trial phone number go? 40 8 1
Capturing data at the end of a call. 36 8 1
The VUI View: Choosing the Correct Dialog Flow 46 8 1
How do I build my own Voice Site? 33 8 1
The VUI View: Speech Tuning your Voice Application 50 8 1
When I say "Record", the system ignores me. 44 8 4
The VUI View: Who's Afraid of Speech Recognition? 49 8 3
How do I set up my call scenarios? 34 8 1
How can I get access to Call Queues? 36 8 1
How can I enable call screening (call whisper)? 47 8 3
How to record over a voicemail greeting. (VR) 45 8 3
Developer's Corner: Call Center Lingo Translator for Geeks 58 8 2
Where can I find information about Call Queues? 47 8 1
Dealing with multiple values to Question Page responses 56 8 0
Developer's Corner: Use Variables to Improve Your Application 61 8 2
My Schedule Page doesn't seem to be working 43 8 1
Can I run a VoiceXML application on Angel.com? 46 8 2
What is the $25 charge on credit card? 38 8 2
Developer's Corner: More Transaction Page Tips & Tricks 55 8 3
How can I receive caller responses via email? 45 8 1
What Voice Sites to customers build with Angel.com? 51 8 2
Can I change my plan at any time? 33 8 1
How many concurrent phone calls can you handle? 47 8 1
888-MyAngel Best Practices: Routing to employees and departments. 65 8 3
How do I create a simple voicemail system? 42 8 1
How can supervisors view IVR responses from caller? 51 8 1
Congratulations! You know how to use a workspace 48 8 1
How can I access my call history reports? 41 8 1
How can I process credit cards through Authorize.net? 53 8 2
The system doesn't recognize everything my callers say. 55 8 2
How can I turn off my barge-in options? 39 8 2
Developer's Corner: Get Lazy with Public Web Services 53 8 2
Replacing Prompts in Name and Address Capture Pages 51 8 0
How do I check voice messages on Angel.com? 43 8 2
Logic Page Rules for Assignment & Transformation 48 7 1
How do I download pre-recorded sound files? 43 7 2
Extracting Date and Time from System Variables 46 7 0
Introduction to the Transaction Page Reference Guide 52 7 0
Appendix VI: Angel.com Outbound with C# .Net 44 7 4
Introduction to the Angel.com Virtual Call Center. 50 7 2
Introduction to the Angel.com - Skype Partnership 49 7 2
Can I get a vanity toll-free number? 36 7 2
Release Notes: Fall 2006 Site Builder Release 45 7 1
How do I upload an audio file? 30 7 1
Details about building Skype Premium Voice Services 51 7 0
How does an agent screen a call? 32 7 1
Call Queue Page - Call Scenarios Tab. 37 7 2
I'd like to preview new Angel functionality 43 7 1
Introduction to the Transaction Page User Guide 47 7 0
The VUI View: Top 10 VUI No-Nos 31 7 2
888-MyAngel Best Practices: Saving the call log. 48 7 3
The VUI View: Creating Effective Voice Prompts 46 7 1
How to use Reverse Phone Lookup destinations 44 7 0
How do I make a new page? 25 7 1
How can I add new phone numbers? 32 7 1
My voice messages are getting cut off. 38 7 1
How do I delete a private mailbox? 34 7 1
Capturing and processing credit cards with Angel.com 52 7 1
Can my phone line receive international calls? 46 7 1
How do I delete a Voice Site? 29 7 1
What is the standard sound file format? 39 7 1
How do I find my way around? 28 7 1
How long does my free trial last? 33 7 1
The VUI View: A Quick VUI Checklist 35 7 1
Call Queue Page - Screen Call Tab. 34 7 2
I have a suggestion for a feature. 35 7 1
Do you offer billing in sub-minute increments? 46 7 2
The quality of prompt playback is bad. 38 7 1
Call Queue Page - Advanced Options Tab. 39 7 2
Tips and tricks for debugging Voice Sites 41 7 0
Developing Voice Projects: Part Three - Implement 49 7 2
Developer's Corner: Filling Your 2005 Wish List 47 7 2
The VUI View: Simple Error Recovery Strategies 47 7 1
What is a Transfer Request (RESPORG) form? 42 7 3
Available extra services for IVR applications 45 6 0
What payment methods does Angel.com offer? 42 6 2
Can I delete a private mailbox? 31 6 1
What's new in Site Builder 2005 31 6 1
Can I just use Page Commands? 29 6 1
More on IVR Voice Site Development 34 6 0
I would like a trial extension. 31 6 1
Can I change the on-hold music? 31 6 2
More on Web & System Integration 32 6 1
Can my Virtual Receptionist receive faxes? 42 6 1
Appendix IV: Angel.com Outbound with Ruby 41 6 2
888-MyAngel Best Practices: Routing to Voicemail. 49 6 3
Call Queue Page - Play Tab. 27 6 2
What demonstrations or webinars are available? 46 6 1
Appendix V: Angel.com Outbound with JSP 39 6 2
Appendix III: Angel.com Outbound with Perl 42 6 2
Getting the status of a case 28 6 0
Documentation for IVR and Web Developers 40 6 0
Outbound API -- Node per Page 29 6 2
Call Queue Page - Routing Tab. 30 6 2
What if I make a mistake? 25 6 1
888-MyAngel Best Practices: Tracking caller selections. 55 6 3
Appendix II: Angel.com Outbound with PHP 40 6 2
Workspace Tour - Table of Contents 34 6 1
How do I change my PIN? 24 6 1
Do you support transfers to extensions? 39 6 1
How can I customize my mailboxes? 33 6 1
ivrwiki workspace usage 2007 Feb 04 35 6 0
Voice Site Template for Salesforce.com-Angel.com API 52 6 3
Learn how to use the wiki 25 6 0
How do I enable on-hold music? 30 6 2
How do I cancel my account? 27 6 1
I didn't receive my verification code. 38 6 2
My phone recordings are too low. 32 6 1
Downtime Explanation for VXML Memory Leak 41 6 0
Can I establish a private mailbox? 34 6 1
I'm not receiving voicemail notification emails. 48 6 2
What is the Angel.com cancellation policy? 42 6 2
Call Queue Page - Agents Tab. 29 6 2
Speech rec response --- NOT PUBLIC 34 6 3
Does Angel.com provide Payment Gateways solutions? 50 6 2
888-MyAngel Best Practices: Recent caller routing. 50 6 3
I'm not receiving my email notifications. 41 6 2
How do I add a sub-menu? 24 6 2
Documents that people are working on 36 6 0
Introducing the Angel.com Outbound API 38 5 1
Developing Voice Projects: Part Two 35 5 1
Do you support international dialing/calling? 45 5 2
Introduction to the Salesforce.com-Angel.com API 48 5 3
Submitting Answers to your Server 33 5 0
Transaction Page Response Type Formats 38 5 0
888-MyAngel Best Practices: Main Greeting. 42 5 3
Advanced Issues and Special Situations 38 5 0
Securing your transactional Voice Site 38 5 0
Caller ID Unknown or Undefinted. 32 5 1
What is a Voice Site? 21 5 1
Using QuickEdit and Site Builder. 33 5 1
Call Queue Monitor (CQM) Overview. 34 5 3
Use your existing Voice Site 28 5 0
The 1-2-3 guide to Angel.com 28 5 3
Call Queue Report - Overview. 29 5 2
Logic Page Rules for Comparison 31 5 0
The Angel System and Transactions 33 5 0
What is unique about Angel.com? 31 5 2
How do calls get routed? 24 5 1
Collecting Input from the Caller 32 5 0
Rapid Prototyping with Voice Sites 34 5 0
How does Call Screening work? 29 5 1
Developing Voice Projects: Part One 35 5 1
888-MyAngel Best Practices: VUI Spec. 37 5 3
How do I make links? 20 5 1
System Requirements & Needed Skills 35 5 1
Can Angel transfer to Skype? 28 5 1
Downloadable Outbound API Code Samples 38 5 0
Logging into a Salesforce.com account 37 5 1
Do you support fax receiving? 29 5 1
Explanation of VXML host crash 30 5 0
The VUI View: VUI 101 21 5 1
888-MyAngel Best Practices: Custom Reporting. 45 5 3
How does skills-based routing work? 35 5 2
Load Agent Information in Variables 35 5 0
Reading a Response Back 23 4 0
What's the funny punctuation? 29 4 2
Can I change something? 23 4 1
List of API Calls 17 4 0
What is Site Builder? 21 4 1
Planning the Call Flow 22 4 0
More Frequently Asked Questions... 34 4 3
Transaction Page User Guide 27 4 0
Question Page - Overview 24 4 1
Transaction Pages for Angel.com-Salesforce.com 46 4 3
Reverse Phone Lookup Page 25 4 0
Angel.com & Salesforce.com Requirements 40 4 3
Transaction Page AngelXML Examples 34 4 0
Logging a new case 18 4 0
Requirements for Salesforce.com-Angel.com API 45 4 3
How is usage calculated? 24 4 1
What else is here? 18 4 1
Interacting with Web Services 29 4 0
List of API Objects 19 4 0
Logic Page - Overview. 22 4 2
Transaction Page Parameter Submission 37 4 0
Examples of Agent Selection 27 4 0
Transaction Page Reference Guide 32 4 0
What is Outbound ? 18 4 1
Keeping application state, cookies. 35 4 2
Variables - Salesforce.com-Angel.com API 40 4 4
Data Page - Overview. 21 4 2
Transaction Page - Overview. 28 4 2
Building Dynamic Voice Sites 28 4 0
Knowledge Base Article Guidelines 33 4 0
Documentation Development Resources 35 3 0
Closing a case 14 3 0
Updating a case 15 3 0
Angel.com Knowledge Base 24 3 1
Wrong Number complaint 22 3 0
OutBound API Documentation 26 3 0
Outcome Variable Values 23 3 0
Sample Code Walkthrough 23 3 0
Call Routing Methods 20 3 0
Initializations - Salesforce.com-Angel.com 42 3 4
Outbound API Index 18 3 0
Announcements and Links 23 3 0
Lists of pages 14 3 0
Call Transfer Variable 22 3 0
Advanced Getting Around 23 3 0
Prebuilt Transaction Pages 26 3 0
Why IVR Wiki 12 3 0
Address Capture Page 20 3 0
Using System Variables. 23 3 1
Socialtext 2.0 Preview 22 3 1
Knowledge Base Index 20 3 0
Name Capture Page 17 3 0
Angel Phone Number 18 3 0
Typical Call Sequence 21 3 0
Knowledge Base Categories 25 3 0
Working with Variables 22 3 0
Angel.com Voice Pages 21 3 1
Transaction Page AngelXML 25 3 0
Java Sample Code 16 3 0
Checking a Contact 18 3 0
Site Command 12 2 0
Supported Operation 19 2 0
Start here 10 2 0
Contact Angel.com 17 2 1
Question Page 13 2 0
Other Resources 15 2 0
Voice Site 10 2 0
Page Command 12 2 0
IVR University 14 2 0
Question Pages 14 2 0
Default Page 12 2 0
Meeting agendas 15 2 0
Data Page 9 2 0
Transaction Pages 17 2 0
Amit Agarwal 12 2 0
Device Detection 16 2 0
AngelXML samples. 17 2 1
Workspace Navigation 20 2 0
Page Hits 9 2 0
IVR Wiki 8 2 0
Resporg Request 15 2 0
Voice Page 10 2 0
No Match 8 2 0
Barge In 8 2 0
Logic Page 10 2 0
Angel.com Documentation 23 2 1
888-MyAngel Overview. 21 2 2
Voice Pages 11 2 0
Knowledge Base 14 2 0
Transaction Page 16 2 0
API Objects 11 2 0
Sam Aparicio 12 2 0
IVR development 16 2 0
No Input 8 2 0
Project Plans 13 2 0
Quick Start 11 2 0
Web Resources 13 2 0
upload audio 12 2 0
voicemail blast 15 2 0
Home Page 9 2 0
API Calls 9 2 0
Vanity Number 13 2 0
Voice Talent 12 2 0
Salesforce.com-Angel.com API 28 2 3
getStatusResponse 17 1 0
IVR 3 1 0
Discussions 11 1 0
Conversations 13 1 0
loginResponse 13 1 0
getStatus 9 1 0
OutboundCallStatus 18 1 0
cancelCallResponse 18 1 0
CallIDentifier 14 1 0
Call_Queue_API2.0 17 1 3
login 5 1 0
OutboundCallStatusItem 22 1 0
Highlights 10 1 0
OutboundCallLogin 17 1 0
CallItem 8 1 0
placeCall 9 1 0
placeCallResponse 17 1 0
Prompt 6 1 0
Mailbox 7 1 0
People 6 1 0
AngelXML 8 1 0
OutboundVariable 16 1 0
cancelCall 10 1 0