First, a cautionary tale on all the psychology research found on this wiki. Be cognizant of cultural bias.
Situational Psychology suggests that our environment plays a huge role in how we act. If that's the case, then creating the right environment plays a big role in getting people to collaborate.
- Bill Buxton wrote a great article about how we should apply Situational Psychology to design thinking.
- Online spaces can sometimes encourage lying.
Complexity and Focus
- Autonomy. Choose your activities, don't let others choose for you. For example, set aside time to answer your emails.
- Sense of competence. Assess honestly what activities are important to you. Are you really being productive if you spend two hours answering email?
- Relatedness. Assess whether technology is connecting or disconnecting you to meaningful human relationships.
The pyschology of incentives is important to understand for understanding how we can incent behavior through Collaborative Tools.
Elaboration Likelihood Model shows different people's vulnerabilities to persuasion.
Psychology of Change
A good example of the Nudge phenomonen is a recent study showing that people were more likely to order fries if there was a salad option. It seems counter-intuitive.
This NPR article provides a nice introduction to the psychology of irrational behavior.
One of the reasons change is so hard in individuals is that humans build habits so easily that get engraved in our brains.
Why Change Is So Hard: Self-Control Is Exhaustible, from Dan Heath, who has a new book, Switch, about change.
See BJ Fogg's Behavior Grid.
Innovation and Creativity
- Boost Creativity: 7 Unusual Psychological Techniques and Get Creative: 7 More Psychological Techniques
Irrationality of Choice
How we make choices offers insights into how we can change. Research indicates that we are not as rational as we'd like to think. Situation plays a role, and there are other factors as well.
We tend not to be good at long-term thinking, which either causes us to postpone what we should be doing now, or act rashly when we're better off waiting. (This is especially apparent in how we handle money.) Guilt can induce moralistic, inconsistent behavior.
Fewer options are better than more.
- Decisions, decisions (a review of Sheena Iyengar's The Art of Choosing)
Intuition and Decision-Making
Language and Worldview
One of the critical tools that the brain employs is making assumptions about how the world works. This allows us to screen out noise, but it also sometimes gets us to perceive things that are not real (e.g. Optical Illusions).
- Psychology of Expertise
- Positive Psychology
- "Even Among Animals - Leaders, Followers and Schmoozers." A nice synopsis of animal personality research and how it may apply to humans.
- PsyBlog is a tremendous resource for research on psychology.